One Stop Centre


    One Stop Centres (OSCs) are intended to support women affected by violence, in private and public spaces, within the family, community and at the workplace. Women facing physical, sexual, emotional, psychological and economic abuse, irrespective of age, class, caste, education status, marital status, race, and culture will be facilitated with support and redressal. Aggrieved women facing any kind of violence due to attempted sexual harassment, sexual assault, domestic violence, trafficking, honor-related crimes, acid attacks or witch-hunting who have reached out or been referred to the OSC will be provided with specialized services.

    In Haryana state Initially One Stop Centre was set up in District Karnal on 31.8.2015. currently total 22 One Stop Centres are running in the state (Table no. 1.2). It’s 100% centrally sponsored scheme under the Nirbhaya fund.


    The objectives of the Scheme are:

    • To provide integrated support and assistance to women affected by violence, both in private and public spaces under one roof.
    • To facilitate immediate, emergency and non-emergency access to a range of services including medical, legal, psychological and counselling support under one roof to fight against any forms of violence against women.

    The OSC will facilitate access to the following services:

    Sr. No. Type of Service Description
    1 Emergency Response and Rescue Services The women affected by violence. For this, linkages will be developed with existing mechanisms such as National Health Mission (NHM), 108 services, police (PCR Van) so that the woman affected by violence can either be rescued from the location and referred to the nearest 4 medical facility (Public/ Private) or shelter home.
    2 Medical assistance Women affected by violence would be referred to the nearest Hospital for medical aid/examination which would be undertaken as per the guidelines and protocols developed by the Ministry of Health and Family Welfare.
    3 Assistance to women in lodging FIR/ NCR/DIR The OSC will facilitate the lodging of FIR/NCR/DIR
    4 Psycho-social support/ counselling A skilled counsellor providing psycho-social counselling services would be available on call. This counselling process will give women confidence and support to address violence or to seek justice for the violence perpetuated. Counsellors shall follow a prescribed code of ethics, guidelines and protocols in providing counselling services
    5 Legal aid and counselling To facilitate access to justice for women affected by violence, legal aid and counselling would be provided at OSC through impanelled Lawyers or National/State/District Legal Service Authority. The aggrieved woman would be provided with an advocate of her choice in case she wants to engage the same to assist the State Prosecutors in trying her case.


    It would be the responsibility of the Lawyer/Prosecutor to simplify legal procedures for the aggrieved woman and advocate for her exemption from court hearings. In case the trial or inquiry relates to an offense of rape as defined under section 376, 376A-D IPC, it would be the duty of the Prosecutors trying the case to complete the inquiry or trial as far as possible within a period of two months from the date of filing of the charge sheet.

    6 Shelter The OSC will provide temporary shelter facilities to aggrieved women. For long-term shelter requirements, arrangements will be made with Swadhar Greh/Short Stay Homes (managed/affiliated with government/NGO).


    Women affected by violence along with their children (girls of all ages and boys up till 8 years of age) can avail temporary shelter at the OSC for a maximum period of 5 days. The admissibility of any woman to the temporary shelter would be at the discretion of Centre Administrator.

                                                                Table no. 1.1


    The OSC will support all women including girls below 18 years of age affected by violence, irrespective of caste, class, religion, region, sexual orientation or marital status. For girls below 18 years of age, institutions and authorities established under Juvenile Justice (Care and Protection of Children) Act, 2000 and the Protection of Children from Sexual Offences Act, 2012 will be linked with the OSC.


    List of One Stop Centres in Haryana

    Sr. No. Name of District One Stop Centre

    Permanent Address

    Centre Administrators Contact No. Email Id
    1. Ambala #39 A, Durga Nagar, Ganesh Vihar, Near Ambala Public School, Ambala City Ms. Rekha 9518111212
    2. Bhiwani Tosham Road, Near Jila Punerwas Kendra, Bhiwani Ms. Anju 7015932690
    3. Charkhi Dadri Loharu Road, Ward no.18, MC Colony, near Canara Bank, Charkhi Dadri Ms. Ekta 9813722646
    4. Faridabad B.K. Civil Hospital NIT, Faridabad Ms. Meenu 9033758060
    5. Fatehabad Red Cross Building, Near Brahman Dharamshala, Fatehabad Ms. Renu 8396841445
    6. Gurugram Baal Udhyan, Near Nehru Stadium, Civil Line Road, Gurugram Ms. Pinki Malik 8684923568
    7. Hisar One Stop Centre, Mini Secretariat, Hisar Ms. Sunita Sharma, PPO (Additional Charge) 8059242425
    8. Jhajjar H.No. 406 ward no.17 Arya Nagar, Jhajjar Ms. Rajwanti 9417614301
    9. Jind Room no 133-134, Old building, Civil Hospita,l Jind Ms. Lalita 9254679478
    10. Kaithal Padma city Mall gali, nearby Delhi hospital MITC road, Kaithal Ms. Yashodha 7206274710
    11. Karnal Mahila Ashram Complex Behind old Bussatnd, Karnal Mr. Darshan Lal, Legal Counsellor 9416384609
    12. Kurukshetra 1495/12; Azad Nagar, Kurukshetra Ms. Shailja Saini 9896660260
    13. Nuh  B-1 Purana court complex, Civil line Road, Nuh Ms. Vandana 9636374141
    14. Mahendragarh Old mini-Secretariat, Room no .7,8, Narnaul Mohd. Asfakh Ali, Legal Counsellor 7217709090
    15. Palwal Civil hospital 2nd flour, Panchwati colony
    Palwal (HR) – 121102
    Ms. Payal 9815587684
    16. Panchkula One Stop Centre,  Room No :- 27 , 2nd floor , New Mini Secretariat,  Sector-1 , Panchkula. Ms. Sapna 8076721376
    17. Panipat Red cross society, Bhawan, G.T road Panipat Ms. Isha 7082403278
    18. Rewari One Stop Center, First Floor Janta Service Station Opp. Trauma Center Rewari Mr. Bijender Singh, Legal Counsellor 9812612047
    19. Rohtak Gandhi Camp, Mahila Aashram Wali Gali, D-Park, Delhi Road, Rohtak Ms. Suman 9899716044
    20. Sirsa B-10, Near Court Complex, Mini Secretariat, Barnala road, Sirsa-125055 Mr. Harish Chander, Legal Counsellor 9017728550
    21. Sonipat Atlas Road, near Sanghi Hospital, Sonipat Dr. Ritu, DCPO (Additional Charge) 7357428352
    22. Yamunanagar H no 21,Ashoka Colony, Near Lal Dawara, Yamunanagar Ms. Preeti, Protection Officer (Additional Charge) 9034177330

    Table 1.2